Hi
I had to re-install Windows 7 64 bit and Lookout 6.5 because of some strange lockups we were having. After re-installing Lookout and my process files I copied the database directory that I made a backup of before the Windows reinstall to the new database directory location and since I have done this when we try to print the Events & alarms they do not print and if we try to shutdown lookout it will say it is trying to print XX (How ever many times we have tried to print) jobs and will not let you shut down. I have to use the task manager to shut down lookout. I am pretty sure the problem is with the database because I have a SQL error in the windows event log that says at the same time I try to print the Event and Alarm Logs:
Event 184456 , MSSQL$CITADEL
Login failed for user 'nicitadeluser'. [CLIENT: 127.0.0.1]
I am pretty sure this is because I had copied the old database directory to the new computer after re-installing Windows 7 and Lookout. I did this so we would not lose our historical data. Any help you can give me in resolving this problem would be greatly appreciated.
Thank You
Rob